The world is interconnected. The data we consume, the data we replicate, the data imprints the users leave…everything can be mined to provide valuable customer service. With the behavioral information of the customer embodied with predictive analysis, businesses can make better decisions on customer engagement. They can identify innovative ways to build customer loyalty. Streamlining the entire operational process to create an adoptive workforce becomes simple. Personalization of offers gets a commonplace. How does all this happen?
With ruling technologies such as IoT, AI and Machine Learning, by providing solid foundation for master data and smooth logistics, you can make all these wonders happen with great level of accuracy and value. SAP S/4HANA Retail for Merchandise management supports these processes. Using additional forecasting algorithms, you can easily achieve store level replenishment.