SAP applications & managed services

Recent studies suggest that enterprises that have a good application managed service strategy, reduce their total IT maintenance cost by up to 50%. As part of iQuantM’s EiE Program, we are committed to help our customers prevent and scale down their current production issues to a very minimal state to establish a smooth business as usual experience.

Our key differentiators

Quality & assurance

Quality means doing it right when no one is looking - Henry Ford.

Try before you buy

Try it, before you buy it!

Bringing upto speed

Regular brainstorming internal KT sessions to enable consultants to better understand customer system landscape to provide better services.

Freemium engagement with core teams

Jam and collaborate with our CoE team on the latest sap innovation and updates.

Accumulate & carry

Carry forward unused hours month on month.

Customer satisfaction survey

For every ticket to maintain consistency & improve services.

Being one team

Transparent & honest communications through daily status updates to keep customers informed at all times.

Obssesive SLA framework

We honor the SLA clock.

Known issue repository

Quick turnaround delivered using knowledge base articles.

Data protection & integrity

Our team goes through an initial and periodic rigorous verification checks, before and after subjected to customer data to maintain a high standard of data integrity and IP protection.

Business as usual

Preventive maintenance support for the IT landscape with periodic system health check dashboards.

Engagement models

iQuantM’s 4 engagement models are sure to help your intelligent enterprise tackle and avoid issues while ensuring business continuity.

Feature iQ360° iQ270° iQ180° iQ90°

SLA Driven Incident Management

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Customer Driven Priority Settings

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Individual Issue SPOC

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Business  Continuity Manager

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Dedicated Onsite Support

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Dedicated Offshore Support Team

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Shared Offshore Support

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24x7 Business Continuity Support

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Freemium Services for accumulated Unused Hours

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